It did not matter if it was new profile or existing, in this case Citrix User Profile Mgmt, nor did it matter if the VDA was newly installed or updated from 7.15 CU1. Even after waiting for more than 30 minutes. The session went black at logon and explorer.exe did not start.
Users log on to a published desktop where the VDA is newer than 7.15 CU1, in my case i tried them all, 7.16, 7.17, and the newly released version 7.18. Last but not least, the latest of all ”Black Screen-issues” I have encountered, and the topic of today’s blog post. My explanation of that issue can be found on the Citrix Discussion forum.
If there’s an interest in diving into that issue too, I’m happy to do so in another blog post. Funnily enough, it seems like that issue is also introduced with VDAs newer than 7.15 CU1. I would also like to shed some light on a second ”Black Screen-issue” also currently discussed, the Windows-service AppReadiness and black screen at logon. I’m not going to get into those in this blog post, apart from mentioning two really good articles from Citrix on the subject XenApp/XenDesktop : Black Screen Is Displayed While Launching A Published Applications From Windows Server 2016 VDA and XA/XD – Black or Blue Screen Connecting to Published Desktop.
There are some obvious, and quite straight forward reasons why users get a black screen at logon. There have been several discussions regarding black screens at logon lately, especially when looking at Virtual Apps (i.e. This should not be confused by the other BSOD! 🙂 When an environment has black screen issues I know that the troubleshooting and eventually finding a solution could most likely be long and challenging. An issue that is not especially uncommon with regards to the logon process is what I would like to call the Black screen of death, BSOD. There are several processes and services that need to work together, to let a user log on and begin to work in a virtual session. The logon process for users accessing a XenApp/Virtual App-environments is not completely simple to explain or understand in its entirety. : Citrix, Virtual Apps and Desktops By Adam Clark Translate with Google ⟶Ĥ years ago The black screen of death Introduction
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